Last Updated: July 8, 2025
rentinit L.L.C-FZ, a Limited Liability Company with its principal offices at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. ("rentinit", "us", "we", or "our") operates the rentinit platform (the "Platform") and provides software services related to rental property transactions (the "Services"), which are available through the Platform.
This Privacy Policy informs you of how information about you is collected, used, and disclosed by us. This Privacy Policy forms part of our Platform Terms of Service. Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.
We may collect and process special categories of personal data when conducting verification processes as required by applicable laws and regulations, including applicable anti-money laundering and counter-terrorism financing requirements.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
You may give us your Identity, Contact, Financial, and Property Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
As you interact with our platform, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
We will receive personal data about you from various third parties and public sources as set out below:
We have set out below a description of all the ways we plan to use your personal data, and the legal bases we rely on to do so.
| Purpose/Activity | Type of Data | Legal Basis for Processing |
|---|---|---|
| To register you as a new user | Identity, Contact | Performance of a contract with you |
| To process and deliver our services including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Process rental transactions | Identity, Contact, Financial, Transaction, Property | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To verify your identity and property ownership | Identity, Contact, Property | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation |
| To manage our relationship with you including: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey | Identity, Contact, Profile, Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated) |
| To enable you to complete a rental transaction and Ejari registration | Identity, Contact, Financial, Property, Transaction | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to provide our service) |
| To calculate and provide tenant scoring | Identity, Financial, Transaction, Profile | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to assess creditworthiness and provide risk assessment) |
| To administer and protect our business and this platform | Identity, Contact, Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud) (b) Necessary to comply with a legal obligation |
| To comply with legal and regulatory requirements | All categories as required | Necessary to comply with a legal obligation |
We strive to provide you with choices regarding certain personal data uses, particularly around communications.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what services may be relevant or of interest to you.
You will receive communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving communications.
You can ask us to stop sending you communications at any time by following the opt-out links on any message sent to you or by contacting us at any time.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this platform may become inaccessible or not function properly.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
We may share your personal data with the parties set out below for the purposes set out in the table above:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our hosting and data storage infrastructure is located within the UAE. We may transfer data outside the UAE in the following circumstances:
When we transfer data internationally, we ensure appropriate safeguards are in place including standard contractual clauses and encryption.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. These measures include:
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
We are required to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for at least five years after they cease being customers for regulatory compliance purposes.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
If you wish to exercise any of the rights set out above, please contact us at contact@rentinit.ae.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We use automated decision-making systems to calculate tenant scores based on various data categories including financial history, rental history, and verification status. You have the right to:
Please note that while we can provide information about general categories of factors considered in scoring, the specific algorithms and weightings are proprietary and confidential.
As our services involve payment processing and property transactions, we operate in compliance with applicable UAE laws and regulations. This includes:
We may be required to share your data with relevant authorities for compliance purposes.
We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our platform and, where appropriate, notifying you by email or through the platform.
If you have any questions about this privacy policy or our privacy practices, please contact us at:
contact@rentinit.ae
rentinit L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, U.A.E.